Accessibility Statement

Last Updated: February 16, 2026

Our Commitment to Accessibility

Uplift Path Inc. is committed to ensuring digital accessibility for all people, including individuals with disabilities. We believe everyone deserves equal access to information, services, and opportunities to participate fully in our programs. We continuously work to improve the accessibility and usability of our website and ensure that we meet or exceed applicable standards.

This commitment reflects our core value of Inclusion for All and our mission to create clear, sustainable pathways to meaningful growth for every person we serve.

Accessibility Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.

We test our website accessibility quarterly against WCAG 2.1 AA standards. Critical or high-severity failures are remediated within documented service level agreements (SLAs). Test results and remediation records are retained as evidence of our ongoing commitment.

Accessibility Features

Our website includes the following accessibility features to support diverse needs:

  • Website Accessibility Widget: The Skynet Technologies widget is deployed across upliftpathwellness.com to provide:
  • Reading Mask: Helps focus on specific content areas
  • High Contrast Mode: Improves readability for users with visual impairments
  • Font Adjustment: Allows customization of text size and spacing
  • Keyboard Navigation: Full website navigation without a mouse
  • Text Magnifier: Enlarges text for easier reading
  • Closed Captions: Available on video content for individuals who are deaf or hard of hearing
  • Audio Formats: Large print and audio formats available upon request
  • Multimedia Accessibility:
  • Closed Captions: Available on video content for individuals who are deaf or hard of hearing
  • Audio Formats: Large print and audio formats available upon request

Alternative Access Options

  • Audio-Only CPST Services: Available via phone for persons without video capability (for Clinical Services).
  • Alternative Format Materials: Documents and materials provided in accessible formats upon request, including large print, audio, and translated versions.

Technology Platform Accessibility

Our service delivery platforms are selected with accessibility in mind:

  • HIPAA-Compliant Forms: Secure, accessible intake and service request forms.
  • Electronic Health Record (EHR): Vendor accessibility features documented and reviewed quarterly.
  • Telehealth Platform: Designed to support keyboard navigation, screen readers, and assistive technologies.

Known Limitations and Ongoing Improvements

While we strive for full accessibility, we acknowledge that some content may not yet meet all WCAG 2.1 AA standards. We are actively working to identify and address barriers through:

  • Quarterly accessibility testing and remediation
  • Ongoing stakeholder feedback collection
  • Annual comprehensive accessibility plan reviews
  • Continuous staff training on accessibility best practices

Assistive Technology Compatibility

Our website is designed to be compatible with common assistive technologies, including Screen readers (e.g., JAWS, NVDA, VoiceOver), screen magnification software, voice recognition software, and alternative input devices.

Feedback and Reporting Accessibility Barriers

Your feedback helps us improve accessibility for everyone. If you experience difficulty accessing any content or feature on our website, or if you have suggestions for improvement, please contact us.

Contact the Chief Risk Officer:

We strive to acknowledge accessibility inquiries within 24 hours and provide formal responses within 5 business days.
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Unresolved Issues: If you believe you have been denied access to services or content due to a disability and we have not resolved the issue to your satisfaction, you may file a formal grievance using the Grievance Form located in the website footer.
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When Reporting a Barrier, Please Include:

  • Description of the accessibility barrier you encountered
  • The webpage or feature where you experienced the issue
  • The assistive technology or browser you were using (if applicable)
  • Your contact information so we can follow up

Our Accessibility Plan

Uplift Path maintains a comprehensive Accessibility Plan that establishes processes for assessing accessibility needs and identifying and addressing barriers for persons served, personnel, and stakeholders.

Our Accessibility Plan addresses barriers in the following categories:

  • Architecture
  • Environment
  • Attitudes
  • Employment
  • Communication
  • Technology
  • Transportation
  • Community Integration
  • Any other identified barriers
  • Finances

The Accessibility Plan is reviewed and updated annually, with quarterly monitoring by leadership and our Board of Strategic Advisors.

Resources for Individuals with Disabilities

National Accessibility Resources

Crisis and Mental Health Support

  • 988 Suicide & Crisis Lifeline: Dial or text 988
  • NAMI Helpline: nami.org | 800-950-6264
  • Crisis Text Line: Text "HOME" to 741741

Community and Technology Resources

Updates to This Statement

We review and update this Accessibility Statement regularly. Material changes will be reflected in the "Last Updated" date at the top of this page.

For questions about this Accessibility Statement, contact the Chief Risk Officer at privacy@upliftpathinc.com or 513-299-4553.